Terms & Conditions

 

 

Privacy Policy

WARPAINT® enforces a strict privacy policy. All information collected on our website will be kept confidential and secure and will not be disclosed to any third parties.

WARPAINT® is not responsible and cannot be held liable for the content and actions of any other website or company using our logo or selling our product.

Copyright

All content and materials on our website, including but not limited to text, graphics, website name, code, design, images, logos, videos and audio clips are the intellectual property of Ikonig Edge Pty Ltd t/a WARPAINT®, and are protected by International Copyright Laws. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by WARPAINT®. 

Terms of use

This site is solely an online store. This website is not a substitute for professional medical advice. We advise you consult your health care professional if you have concerns prior to using WARPAINT®. WARPAINT® does not, and is not able to give or intend to give any answers to your medical related questions. Your health care professional should address any concerns, medical questions and queries regarding the possible treatment of any medical condition. 

Results from WARPAINT® may vary from person to person, depending on the degree of stains, structure of teeth, individual body reaction, length of use and correct use of product. The results of the product are not guaranteed by WARPAINT® as teeth whitening is not a uniform process. Please note WARPAINT® is a natural product and does not make teeth whiter than natural white. 

By processing an order with WARPAINT® you accept all risks associated with the product, you agree that WARPAINT® will not be held liable for any unexpected results, or complications that may arrive as a result of the product.

Please note: We do not advise that you use WARPAINT® if you are pregnant, have braces, or any oral health issues. It remains the users responsibility to ensure you are not allergic to any of the ingredients inside the product before use.

Shipping

Premium shipping is the only suitable method if tracking is required. WARPAINT® will help as much as possible to trace a missing parcel, however if the free standard shipping is selected, it is the customer’s responsibility to follow up with the carrier. Use of standard non-traceable shipping is at customer’s own risk. WARPAINT® does not take responsibility for any un-traceable parcels that go missing. 

Customers are responsible for paying any freight charges incurred by failed delivery and unclaimed goods. All costs for redelivery will be passed to the customer if the delivery address is unattended at the time of delivery, or if the incorrect details (address/name) were supplied. If the product is returned to sender (WARPAINT® HQ) the customer will be charged a redelivery fee.

  • Domestic redelivery fee of $11.00 aud
  • International redelivery fee of $16.00 aud

If you have any questions regarding shipping, please quote your full name and order number and email info@warpaintnaturalteethwhitener.com.

Return Policy

Teeth whitening is not a uniform process and results may vary from person to person, for this reason WARPAINT® does not accept 'I don't like it' returns.

WARPAINT® will accept returns of unopened products within 7 days from receipt of goods. To be eligible for a return/refund, your item must be unused and in the same condition that you received it. We cannot accept returns/refund on orders that have been used/opened due to hygiene reasons. 
Products must be returned in their original condition to:
     WARPAINT HQ
     33 Thornton Street 
     Suite 1, GF, Thornton Tower
     Surfers Paradise Q 4217
     Australia 
All postage and insurance costs are to be paid by the customer. 
We thank you for your understanding.

 

If you have any questions regarding refunds please quote your full name and order number and email info@warpaintnaturalteethwhitener.com 

BUYERS BEWARE

WARPAINT® was created in Australia out of a desire to produce a teeth cleaner and whitener that was made from natural and organic products that contribute to the health and wellness of the user. WARPAINT® is made with no harmful additives. It is all natural, cruelty free and 100% vegan. WARPAINT® is manufactured in a GMP Compliance and TGA facility, ensuring the highest levels of quality control.

Over time there have been several copies come on to the market with varying ingredients but often in very similar packaging, presumably designed to capitalise on the popularity of WARPAINT®.

There have also, unfortunately, been some unscrupulous “resellers” who have, one way or another, gone against the terms and conditions under which WARPAINT® holds all its business dealings with its distributors and wholesalers.

Please do not fall prey to imitations or cheap options being marketed as WARPAINT®, we want our customers to always be happy with their decision to use a natural alternative to cleaning and whitening their teeth.

Some red flags to look out for:

• “Warpaint” sold in smaller size containers – we only produce 30g jars
• Almost identical packaging
• Sample pots – we do not produce any size other than 30g jars
• “Warpaint” being regularly sold at much cheaper prices